To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your 5 digit order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will receive a confirmation email with the shipping guidelines once the return request is approved
  • If you are a UK customer, a return label will be generated for you

 

Returns Policy

You can return your items provided that you notify us within 14 days of receipt of your shipment. You will then have a further 14 days to send the item(s) back to us.

  • They must be in original condition, including swing tags still attached
  • For clothing, unwashed and unworn
  • In the original packaging

 

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping. We offer free returns within the UK

 

When will I receive my refund?

  • Our store aims to process all returns within 3-5 working days of receiving them
  • We will send you a refund notification e-mail to confirm that we have refunded your card
  • Please note that refunds can take up to 10 days to credit on your account statement, depending on your card issuer, which is beyond our control

 

Address for returns

SEKO Logistics
C/O Studio Nicholson
High Standing
Harding Road
Milton Keynes
MK10 0DF
UK