Terms & Conditions
Registered Company: Studio Nicholson Limited.
Registered in England and Wales
Registered Address: Registered Company Number: 07170715
VAT Registration Number: 987050395
In these conditions the following terms shall have the following meaning "the Company" means Studio Nicholson Limited. "The customer" means the customer of the company. "Contract" means any contract for the sale of goods by the company to the customer.
Payment & VAT
Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company's choosing but the company will attempt to comply with the customer's selection. Carriage will be at cost to the customer and forms part of the invoice.
All prices for items delivered within the U.K include VAT where applicable. The VAT charged will be at the UK VAT rate.
For international orders, prices on the website may be subject to taxes and duties where applicable and depending on the shipping destination. Due to circumstances beyond our control, the prices shown on the website are subject to change, including any changes to taxes at the delivery destination.
For all international orders, we are unable to refund any duties, taxes or delivery charges you may have incurred when placing your order. You will only be refunded the tax-free price of the products returned.
studionicholson.com accepts most major debit/credit cards, PayPal, Google Pay and Apple Pay.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Store returns policy
If you change your mind about your purchase, please return the unused good to us with the original receipt within 14 days and we will offer you an exchange or credit note
Sale items may be returned within 7 days for exchange only.
This does not affect your legal rights, including your right to claim a refund where goods are faulty.
Any products that have been altered may not be returned or exchanged. Alteration fees are non-refundable.
We offer a flexible returns policy to improve your shopping experience. We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your Studio Nicholson account.
Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 7 working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.
If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its option, replace them with similar goods, or allow the customer credit for their invoice value. In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.
The company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The customer's statutory rights will not be affected.
In cooperation with Klarna Financial Services UK Limited, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3 instalments allows a consumer to spread the cost over 3 equal payments. This product is completely interest-free.
(1) The Parties acknowledge and agree that some of Klarna’s features or services may be provided by another Klarna group company as long as Klarna remains fully responsible for the quality of the features and the services.
(2) Notwithstanding anything to the contrary in the Agreement, Klarna may assign or transfer, in whole or in parts, the Agreement to any Klarna group company.
Pay in three
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
10% off your first order
Only applicable on full price items, can not be redeemed in-store and can not be used in conjunction with any other discount codes. Some product exclusions apply including but not limited to: Collaborations, Sale, Pyjamas, Archive Sale.